ConnectWise, developer of the world’s leading business management platform designed exclusively for technology companies, announced it has earned high marks in the Managed Services category of The Channel Company’s esteemed 2015 CRN® Annual Report Card. The company improved its overall score from 71.1 to 79.3, and ConnectWise won all three sub-categories product innovation, support and partnership as well as 14 of the 18 associated criteria.
The Annual Report Card summarizes results from a comprehensive study that details solution provider satisfaction with hardware, services and software vendors. The vendors with the highest marks are named to the prestigious Annual Report Card list and celebrated as best in class by their partners. The results also provide the IT vendor community with valuable feedback directly from their solution providers that can be used to hone product offerings and improve communication with partners.
ConnectWise recently announced the new ConnectWise® Business Suite, a comprehensive suite of solutions that provides the tools needed to operate as a successful technology service provider. With all ConnectWise Business Suite products deeply integrated the offering enables MSPs to run, manage and streamline their business, allowing them to do more with less. Users are given access to a team of technology professionals to support the application of best practices across their entire business, enabling ConnectWise partners to fully utilize these solutions and deliver exceptional services to their customers.
“We are very honored to receive this recognition from The Channel Company on behalf of our partners,” said Adam Slutskin, Chief Revenue Officer, ConnectWise. “The ConnectWise Business Suite was created to satisfy the business needs of our partners, and I take great satisfaction in knowing that we are accomplishing our goal. We have the greatest community of partners in the world and we’re excited to continue to deliver the products they need to be as successful as possible.”
This year’s elite group of honorees was selected based on the results of an in-depth invitation-only survey by The Channel Company’s research team. More than 2,400 solution providers were asked to evaluate their satisfaction with 72 vendor partners in approximately 22 major product categories. The winners will be honored throughout The Channel Company’s XChange 2015 event Aug. 9-11 in Washington, D.C., and highlighted in the leading media outlet for the IT channel, CRN. To view the results of the study as well as the list of this year’s honorees, visit crn.com.
“Today’s solution providers are juggling multiple vendors, product lines and customer demands. They are looking for true partnerships with their vendors in order to tailor solutions that will meet and exceed their customers’ expectations,” said Robert Faletra, CEO of The Channel Company. “CRN’s Annual Report Card continues to give solution providers an outlet to deliver feedback to vendors and recognizes those vendors at the top of their game. We join these solution providers in applauding 2015 honoree ConnectWise and recognize them for their stellar performance.”