Microsoft has released its second annual Work Trend Index report, “Great Expectations: Making Hybrid Work Work.” After sitting on the cusp of hybrid work for more than a year, many…
employee experience
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Ivanti, the provider of the Ivanti Neurons automation platform that discovers, manages, secures, and services IT assets from cloud to edge, has announced the results of its annual Everywhere Workplace…
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Consumers to Businesses: Your Customer Service is Trying Too Hard, and Not Where it Matters
by CIO AXISGenesys, a global cloud leader in customer experience orchestration, has announced the “State of Customer Experience” report, which examines consumer preferences and how businesses are approaching customer experience (CX). First…
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Medallia has released a new research identifying three key practices that can help organizations deliver better employee experience. “There has never been a more urgent need for companies to listen…
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Microsoft has acquired Ally.io to improve the employee experience by aligning people’s work with team goals and the company’s mission, the tech giant reports in a blog post. Ally.io is…
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New data reveals that 64% of Asia Pacific organisations plan to change their operating model by 2022, driven by the desire to improve their employee experience, according to a new…
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While 60% of IT organizations are investing in improving employee experience to support remote workforce productivity and performance, 92% of organizations are in survival or maintenance mode, according to a…
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New report reveals crucial employee experience gap and the technologies critical to bridging it
by CIO AXISA new report from analyst firm Constellation Research has urged enterprises to adopt disruptive technologies and take advantage of a historic opportunity to transform employee experience. The report – titled…