TechnoBind has announced its partnership with Freshworks. This partnership is aimed to deliver robust, easy-to-use technology and deliver delightful customer experience for the company’s channel network.
“SaaS is becoming the cornerstone of customers’ IT strategy and we at TechnoBind have seen a significant traction over the years with 40% of our revenue coming from SaaS technologies. We believe that Freshworks innovative and unique approach encompasses everyone – from IT to Customer Service to Sales & Marketing to even HR now – helping each of these functions in their endeavour for customer delight. It is possibly the easiest to use SaaS platform and we are very excited with this partnership, and we believe that our partners will be able to leverage the huge market opportunity.” said Prashanth GJ, CEO, TechnoBind.
Freshworks’ SaaS is used by over 58,000 businesses, making it quick and easy for enterprises to delight their employees and clients. Businesses from more than 120 countries around the world use Freshworks’ products that operate in the customer engagement (Customer Service and Marketing and Sales Automation) and employee engagement (IT Service Management and HR Management) space.
“Since the very beginning, our mission has been to make it easy for businesses to delight their employees and customers. In order to achieve this mission, Freshworks has been delivering intuitive and modern products designed with the end-user in mind. Our partnership with TechnoBind will help us reach the vast channel network of TechnoBind, and offer our products and services through their network to make it easy for businesses to delight their customer’s and employee’s businesses,” said Varun Vig, Head of Channels & Alliances for Freshworks APJ, India and MEA.
TechnoBind with its broader and more diverse presence in the Indian IT market, will help Freshworks get closer to IT collaborators and assist it in growing its network of channel partners and boosting its position in the market.