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Security and Automation are Top Priorities for IT teams: Report


IT security, cloud migration and automation have become top three priority for IT professionals, according to a new report from IT and security management solutions provider Kaseya.

According to the 2021 IT Operations Report, which surveyed nearly 1,000 IT professionals worldwide between April and May 2021 about their top priorities and challenges, the main three challenges are cybersecurity and data protection, lack of IT budgets and resources to meet demands, and legacy systems hampering growth and innovation.

The survey found that 30% of respondents felt that there was not enough IT budget or resources to meet demands, making it one of the top three biggest challenges for IT professionals surveyed. Furthermore, 62% of participants stated that their IT budgets were cut, remained the same or that they were unsure of what their budget would be in 2021.

Half of respondents rated automation of IT processes through their endpoint management solution as important, while 47% rated the ability to run automation scripts through their IT documentation tool as critical to their success.

Almost half of respondents stated that they will allocate funds for automation in 2021.

Cybersecurity and data protection are a significant challenge for 54% of IT professionals surveyed. When it comes to data protection, misconceptions still linger. While 82% understand SaaS applications like Microsoft 365, Google Workspace and Salesforce need to be backed up, 60% of respondents stated that they believe SaaS providers are responsible for data protection. Typically, the SaaS customer is responsible for their application data backups to ensure recovery in the event of a cyberattack or user/admin error.

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