While 60% of IT organizations are investing in improving employee experience to support remote workforce productivity and performance, 92% of organizations are in survival or maintenance mode, according to a Forrester survey on behalf of Elastic in February 2021, one year into the global pandemic.
The survey of 1,000 IT leaders and CIOs in Australia, China, France, Germany, India, Japan, the Netherlands, North America, Singapore, and the United Kingdom says that only 40% of report they have the right tools, policies, and procedures to support a remote workforce.
57% of IT leaders globally have seen their budgets cut over the past 12 months.
To amplify impact on employee experience, 57% of IT leaders are collaborating more closely with their HR counterparts.
While many IT leaders worldwide have pivoted to an employee-centric approach in their technology decisions, they still face barriers to establish an environment where IT fosters engagement and productivity.
“One year into the COVID-19 global pandemic, the data shows it’s time for IT leaders to put employee experience at the heart of every technology decision they make,” said Kim Huffman, VP, IT, Elastic.
“An adaptive business model that has employee experience at its core is the key to building business resilience, creating sustainable competitive advantage, and scaling effectively in times of disruption.”
- 60% of IT organizations are investing in improving employee experience to support remote workforce productivity and performance, but don’t have access to the budget and tools to do so.
- 63% of organizations are prioritizing a shift to digital business by focusing on democratizing employee access to data by evolving their data architectures to reduce data silos.
- 57% of IT leaders globally have seen their budgets cut over the past 12 months, with 33% experiencing budget cuts of 10% or more.
- 60% of IT leaders do not yet have the right tools, policies, and procedures to support a remote workforce.