Jive Software, Inc., the world’s leading provider of modern communications and collaboration solutions for business, announced that GoDaddy selected the Jive-n interactive intranet solution to help drive strategic alignment, and employee engagement and communications. By implementing Jive, the company will help employees work together efficiently and effectively regardless of their location or the device they are using.
The world’s largest technology provider dedicated to small businesses, GoDaddy has grown to fourteen facilities from Silicon Valley to Hyderabad to Belfast with engineering teams spread across a majority of these locations. The company’s developers are in the process of rolling out several major technology initiatives, and require an interactive digital space where they can share best practices and knowledge amongst team members.
“These are exciting times at GoDaddy, as we are sharply focused on helping small businesses succeed around the world. Jive-n will help us support this effort and ultimately turn us into a more agile organization,” said Arne Josefsberg, chief infrastructure officer and chief information officer at GoDaddy.
GoDaddy launched Jive-n to more than 4,500 employees this summer, providing dedicated workspaces for project teams. These are integrated with the company’s JIRA technical community, so colleagues can easily share actionable project ideas and content across time zones or functional teams. The company is using Jive’s gamification features to increase idea sharing, collaboration and feedback.
In addition, GoDaddy takes advantage of Jive’s internal communications tools to more consistently and effectively share company news and monitor employee sentiment. The company uses Jive-n to disseminate important updates and details to thousands of award-winning call center employees who support more than 13 million customers worldwide.
“As a dynamic organization, strategic alignment and employee engagement are crucial to GoDaddy’s mission of empowering small business ventures,” said Elisa Steele, CEO of Jive Software. “Rather than investing in custom development that would distract focus from customer solutions, GoDaddy recognized the value of providing employees with a modern interactive intranet on Jive-n, where they can easily connect, communicate and collaborate in whatever workstyle they prefer.”
GoDaddy is one of several technology businesses that use Jive to accelerate product development, increase sales, align global employees and demonstrate thought leadership. Companies like Akamai, EMC, FICO, Hitachi Data Systems, Nuance, Okta, Tableau and Toshiba turn to Jive’s internal and external communities to power more effective knowledge sharing, customer support, and sales, channel, developer and partner enablement.