Tag Archives: Pegasystems

Pega Accelerates AI Implementations With New Step-by-Step Guidance Built Directly Into Software

Pega Accelerates AI Implementations With New Step-by-Step Guidance Built Directly Into Software

Pegasystems has announced Next-Best-Action Designer– an intuitive AI configuration wizard that makes it fast and easy for business users to optimize customer experiences across all channels. With step-by-step guidance rooted in proven best practices, this new Pega Customer Decision Hub capability removes the complexity inherent in creating and deploying advanced customer decisioning models to help

Pega Recognized as a Visionary in Gartner’s Magic Quadrant for RPA Software

The Gartner report is among Pega’s recent recognition for its robotic automation capabilities from other analyst firms. Pegasystems has been named a Visionary in the Gartner Magic Quadrant for Robotic Process Automation Software. Gartner evaluated 18 RPA enterprise vendors based on their completeness of vision and ability to execute. In the report, Gartner notes the

Budget 2019: Reaction by Suman Reddy, MD, Pegasystems India

“The main objective of the Budget as set by the Finance Minister is to set the groundwork for PM Modi’s aspiration of a $5-trillion-dollar economy. Arguably, one of the biggest beneficiary of this vision would be the technology industry. Following up from technology-related announcements during the interim budget including a national AI-centre and the Digital

Pega Hires New CISO

Newly created role will help ensure security best practices for Pega and its clients Pegasystems has announced that Carlos Fuentes has joined the company as its chief information security officer (CISO). In this newly created role, Fuentes will be responsible for comprehensive information security standards and policies, based out of the company’s Cambridge, Mass. headquarters.

Claudia Rodriguez joins Pega as Inclusion and Diversity Leader

Newly created role will help Pega continue to build and support inclusive global teams Pegasystems has appointed Claudia Rodriguez as inclusion and diversity (I&D) leader, based out of the company’s Cambridge, Mass. headquarters. In this newly created role, Rodriguez will drive company-wide strategy to further develop and support an inclusive and diverse workforce. At Pega,

Pegasystems Launches New Low Code Enterprise Software Tools

Pegasystems has launched Enterprise Low-Code Factory – a centralized dashboard that empowers any employee to quickly create enterprise software that complies with company standards. With tools, training, and other resources, Enterprise Low-Code Factory helps businesses cultivate and scale their own home-grown community of citizen developers without sacrificing software quality, consistency, or governance. With little to

Businesses Averse to Face their Customer Service Shortcomings: Pegasystems

Pegasystems study shows huge disconnect between business decision makers and customers frustrated with poor customer service Businesses are out of touch with their customers and overestimate the quality of the customer service they provide, according to new research from Pega, the software company empowering customer engagement at the world’s leading enterprises. Pega’s ‘The good, the

Pegasystems Extends Omnichannel Predictive Analytics

Pegasystems, Inc. announced that its industry leading Customer Decision Hub, including predictive analytics, Next-Best Action and real-time event streaming capabilities, has been extended across its complete suite of Customer Relationship Management (CRM) applications, including Pega Marketing, Pega Sales Automation, and Pega Customer Service. For the first time, businesses can anticipate changing customer needs in real