Nokia Leads the Global Rankings in Updating Smartphone Software and Security

According to the findings of Counterpoint Research’s latest whitepaper, nearly 96% of Nokia smartphones, sold cumulatively since Q3 2018, are already running on Android Pie or have had an Android Pie update issued to them, making it the fastest brand to reach this level.

Counterpoint believes that device makers need to step up their efforts to provide regular software and security updates to their users. Except for Nokia and Lenovo, the performance of other device makers has been poor.

Highlighting the whitepaper findings, Research Director, Peter Richardson, noted, “Operating system and security updates are an aspect of Android smartphones that get relatively little attention. In our experience researching the industry, we have seen few brands focusing on this. And perhaps because manufacturers are not talking about it, consumer awareness is also low. It doesn’t appear among the ten features consumers say they care about most, in our research.”

Source: Counterpoint Research White Paper: “Software and Security Updates: The Missing Link for Smartphones”

“Unsurprisingly, therefore, little effort is expended by the top manufacturers in focusing on regular updates to the operating system and device security, despite it being a critical element in the continued safe performance of the smartphone. Many of the key features including battery life, processor,camera and memory are linked to the performance of the underlying operating system. We believe it is important to the overall consumer experience and is likely to become more widely recognized as such,” Richardson added.

Commenting on the performance of smartphone brands, Associate Director, Tarun Pathak, highlighted, “Among the top 10 smartphone makers, nearly 96% of Nokia smartphones, sold cumulatively since Q3 2018, are already running on Android Pie or have had an Android Pie update issued to them. Samsung closely follows Nokia with 89% and Xiaomi with 84%. Xiaomi is good at ensuring its mid-price range products launch with the latest version of Android.”

Pathak further added, “There are a lot of factors that play a role in issuing software updates. But some brands put much more effort into reducing the time lag from the release of the latest Android version to issuing the update to all their smartphones. Only a few brands commit to making sure their smartphones are always running the latest version. Nokia was the fastest brand in issuing the latest software updates covering 94% of its portfolio within a year of the launch of the latest Android version.”

 

 

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