Bangalore International Airport Limited (BIAL) has announced a strategic technology partnership with Datamatics Global Services Ltd. (DGSL). This involves automating and digitizing more than 170 processes across the organization.
BIAL operates the Kempegowda International Airport, Bengaluru (BLR Airport), the third busiest airport in India. The collaboration aims to strengthen and streamline BIAL’s core processes by digitizing its assets and setting up integrated workflows for seamless flow of information across multiple stakeholders and departments. Datamatics will deliver a comprehensive suite of digital solutions and services enabling the client to set-up a paperless digital office.
Datamatics will implement the Integrated Document Management System (DMS) and Business Process Management (BPM) as a cloud-based solution. This will also help in digitally capturing various data points that could be used in the larger digital transformation initiatives of BIAL.
Commenting on the partnership, Satyaki Raghunath, Chief Development & Strategy Officer, BIAL said, “The BLR Airport is amongst the fastest growing in the world and is an enabler of the tremendous economic growth in the region. As the Airport emerges as the Gateway to a new India, the solid experience and strong portfolio of digital solutions that Datamatics brings to the table, will support this growth. We are confident that this partnership will enable us to scale our business and provide a world-class experience to our customers.”
Commenting on the deal, Rahul Kanodia, Vice Chairman and CEO, Datamatics said, “BIAL manages one of the busiest international airports in India. Datamatics has a solid track record in the travel, transportation and logistics vertical and has successfully delivered several digital transformation projects across the world over. We are excited to partner with BIAL in their digital transformation journey.”